Privacy policy

Privacy Policy
1. Collection and use of personal information
When you use [ROKUMALL] services, we may ask you to provide personal information. [ROKUMALL] will use this information in accordance with this privacy policy. You do not have to provide the personal information we request, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services or respond to any questions you have.
The following are examples of the types of personal information [ROKUMALL] may collect and how we use it:

2. What personal information do we collect?
When you create an account, purchase products, download software updates, and contact us, we may collect a variety of information, including your name, mailing address, phone number, email address, contact information, and preferences.
When you use [ROKUMALL] to purchase merchandise or gift cards, [ROKUMALL] may collect information you provide related to the above persons, such as name, mailing address, email address, and phone number. [ROKUMALL] will use this information to fulfill your requests, provide relevant products or services, or for anti-fraud purposes.
In some jurisdictions, we may require users to provide government-issued identification for legal compliance purposes, but only in limited circumstances, such as customs clearance.

3. How we use your personal information
We will keep you informed of the latest product releases, software updates and event announcements. If you do not want to be on our mailing list, you can opt out at any time by updating your preferences.
We may use your personal information (such as email address or mobile phone number) to verify and determine the user's identity.
We may use personal information to send important notices, such as order information about purchases. Because this information is important to your communication with the Mall, you cannot refuse to receive such information.
We will also use personal information for internal purposes such as auditing, data analysis and research to improve [ROKUMALL]'s products, services and communication with customers.

4. Collection and use of non-personal information
We will also collect and use data that cannot itself be directly linked to any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose. The following are some examples of non-personal information we may collect and how we use it.
We collect information such as occupation, language, postal code, area code, unique device identifier, referring URL, location and time zone when users use our products so that we can better understand customer behavior and improve our products, services and advertising.
We collect information about our customers' activities on our website. We aggregate this information to help us provide more useful information to our customers and to understand which parts of our website, products and services are of most interest to our customers. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.
We may collect and store detailed information about how you use our Services, including search queries. This information may be used to improve the delivery of our services and make them more relevant. This type of information usually does not involve your IP address, except in the following circumstances: We need to ensure the quality of the services provided over the Internet.

5. Cookie and other technologies
[ROKUMALL] or emails and ads may use cookies and other technologies, such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our site people visit, and measure and improve the effectiveness of advertising and web searches. We treat information collected through cookies and other technologies as non-personal information. However, if local law considers an Internet Protocol (IP) address or similar identifier to be personal information, we will also treat such identifier as personal information. Likewise, to the extent that non-personal information is combined with personal information for purposes of this Privacy Policy, we treat the combined information as personal information.
Like most Internet services, we automatically collect certain information and store it in log files. This information includes IP address, browser type and language, operating system, date/time stamp, etc.
We use this information to understand and analyze trends, administer the site, understand user behavior on the site, improve our products and services, and gather information about the overall demographics of our user base. Everbright Mall may use this information for our marketing and advertising services.
Pixel tags allow us to send emails in a format our customers can read